TERMS & CONDITIONS
Last updated: 21 August 2026
These Terms & Conditions apply to the services provided by Sam Remer | ILoveJeans.com.
By booking or purchasing a service, you agree to the terms that apply to that service.
These terms are designed to make the booking and styling process clear and straightforward. Nothing in these terms affects your statutory rights as a consumer.
About the services
ILoveJeans.com provides personalised denim and wardrobe styling services for clients in the UK and internationally.
Services may include personal styling, denim fitting, wardrobe guidance, shopping recommendations, outfit building, digital outfit boards, video consultations and ongoing styling support, depending on the service booked.
The exact service, inclusions, price and duration will be explained on the relevant service page and booking or checkout page before you book.
Booking & Payment
Your booking is confirmed once payment has been successfully received, unless otherwise stated on the relevant service page.
Prices are displayed in the currency stated at the time of booking.
Where a payment plan is offered, the payment schedule and total amount payable will be shown before you commit to the purchase.
If you choose a payment plan, you remain responsible for the agreed instalments in accordance with the payment terms.
Service-specific terms
Different services have different arrangements regarding their duration, included sessions, communication, cancellations, rescheduling and client participation.
For this reason, the following service-specific agreements also apply:
The Everyday Luxe Method — Client Agreement & Terms →
The Private Denim Edit — Terms & Conditions →
Where you book one of these services, the relevant service-specific terms form part of your agreement with me.
Cancellation & Consumer Rights
If you purchase a service online or otherwise at a distance, you may have a statutory right to cancel within 14 days of entering into the contract.
There are circumstances in which this right can change or end, including where you have specifically requested that a service begins during the cancellation period and the legal requirements for doing so have been met.
The cancellation arrangements for your particular service will be explained before you book.
If you wish to cancel a booking, please contact:
Nothing in these Terms & Conditions limits or removes any consumer rights that cannot legally be excluded.
Providing the service
I will provide services with reasonable care and skill and in accordance with the description provided at the time of booking.
I will make reasonable efforts to provide services within the timeframe stated for the service.
Where circumstances outside my reasonable control affect the delivery of a service, I will communicate this and, where appropriate, agree a reasonable alternative with you.
Styling recommendations
My styling recommendations are based on the information you provide, including your preferences, measurements, wardrobe, lifestyle and goals.
Clothing fit and availability can vary between brands, retailers, fabrics and individual garments.
I cannot guarantee that a particular garment will fit, remain in stock, remain available in a particular size or remain at the same price.
Where you purchase items directly from a retailer, the retailer’s own terms, returns policy and consumer rights apply to that purchase.
Purchases from retailers
Unless specifically agreed otherwise, you purchase clothing and other products directly from the relevant retailer.
You are responsible for placing orders, checking delivery information and managing returns, exchanges and refunds with the retailer.
I do not purchase clothing on your behalf unless this has been separately agreed.
Digital styling materials
Where your service includes digital outfit boards, wardrobe recommendations, shopping lists or other personalised digital materials, these are created specifically for you as part of your service.
Online product links, prices and availability can change after recommendations have been made.
Digital materials are provided for your personal use and should not be reproduced, resold or distributed commercially without my permission.
Client participation
Personal styling works best as a collaborative process.
Depending on the service, you may be asked to provide photographs, measurements, wardrobe information, feedback or other information needed to deliver your service.
If you do not provide information or feedback reasonably required to deliver the service, this may affect the timing or extent of what can be completed.
The specific participation and communication expectations for The Everyday Luxe Method are set out in its Client Agreement & Terms.
Communication
Where a service includes ongoing communication, the agreed communication channel will be explained when you book.
I will generally respond during normal working hours, Monday to Friday.
Styling support is not an instant-response service, and reasonable response times should be expected.
Appointments & Rescheduling
Where a service includes Zoom or in-person appointments, the applicable appointment and rescheduling arrangements will be provided in the service-specific terms.
For The Private Denim Edit, the relevant arrangements are set out in the Private Denim Edit Terms & Conditions.
For The Everyday Luxe Method, they are set out in the Client Agreement & Terms.
Intellectual Property
Website content, written materials, guides, styling frameworks, digital resources, photographs, graphics and other original content created by Sam Remer remain the intellectual property of Sam Remer unless otherwise stated.
You may use personalised styling materials provided to you for your own personal use.
You may not reproduce, resell, distribute or commercially use my original materials without written permission.
Photography & Testimonials
I may invite clients to provide feedback, reviews or testimonials after a service.
Providing a review or testimonial is entirely voluntary.
I will not use your name, photographs or testimonial for marketing purposes without the appropriate permission.
Privacy
Personal information is handled in accordance with my Privacy Policy →
This explains how personal information is collected, used, stored and shared when you use the website or my styling services.
Complaints
I want you to be happy with the service you receive.
If you have a concern or complaint, please contact me as soon as possible at:
I will consider your concern and aim to resolve it fairly and promptly.
Changes to these Terms
I may update these Terms & Conditions from time to time to reflect changes to my services, business or legal requirements.
The terms applying to your booking will be those provided to you at the time you purchase the service, subject to any changes required by law.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
If you are a consumer living outside England and Wales, you may also have mandatory rights under the laws that apply in your country of residence. Nothing in these terms is intended to remove those rights where they cannot legally be excluded.
Contact
If you have any questions about these Terms & Conditions, please contact:
Sam Remer
ILoveJeans.com
sam@ilovejeans.com