The Everyday Luxe Method

Client Agreement & Terms

The Everyday Luxe Method is a personalised 90-day styling experience designed to help you build a clearer, more confident wardrobe, starting with denim.

This is a high-touch service that includes personal styling, preparation, wardrobe review, sourcing, outfit building, digital recommendations and ongoing support. These terms are here to make sure the process feels clear, calm and well-held from the beginning.

By booking The Everyday Luxe Method, you agree to the terms below.

Booking & Payment

Your place in The Everyday Luxe Method is confirmed once payment has been made, either in full or through an agreed payment plan.

Because this is a personalised styling service, all payments are non-refundable once the service has begun.

If you are paying by instalments, all agreed payments must be completed, even if you pause, delay, disengage from, or choose not to complete the service.

Starting The Process

After payment, your first Zoom call should be booked within 7 days.

This first session is important because it helps us begin with clarity and momentum. During this call, we will look at your style goals, your wardrobe starting point and the denim or outfit foundations we need to focus on first.

Your 90-day service period begins from the date of payment, unless we have agreed a specific start date in writing.

If the first call is not booked within 7 days, the 90-day period will still begin from the date of payment unless otherwise agreed.

The 90-Day Service Period

The Everyday Luxe Method is designed to take place over 90 days.

This gives us enough time to work through your wardrobe, denim fit, shopping direction, outfit building and styling recommendations in a calm and considered way.

The service must be completed within the 90 days.

Any styling support, sourcing, outfit boards or recommendations requested after the 90 days may be charged separately or offered at my discretion.

Your Role In The Process

This service works best when we are both actively involved.

As your stylist, I will guide you, source pieces, review outfits, create recommendations and help you make confident wardrobe decisions.

As the client, you agree to:

Respond to styling questions within a reasonable timeframe
Send requested photos, selfies, measurements or wardrobe images when needed
Try on the suggested items within the agreed time, where possible
Communicate if you feel overwhelmed, unsure or need a short pause
Keep me updated on what has been ordered, kept, returned or rejected

You do not need to have everything figured out before we start. That is what I am here for. But you do need to be willing to take part in the process.

Communication

Most communication will take place through the agreed client channel, such as Telegram or email.

I will usually respond during working hours, Monday to Friday.

This service includes regular support, but it is not an instant-response service. Please allow reasonable time for thoughtful replies.

You are welcome to send outfit photos, try-on questions and updates as we go. Clear communication helps me support you properly and keeps the service moving forward.

Pauses, Delays & Non-Response

I understand that life happens. If you need to pause or slow things down, please let me know as soon as possible.

A short pause can usually be worked around if it is communicated clearly.

However, if communication stops or requested information is not sent, this may affect what we are able to complete within the 90 days.

If I do not hear from you for more than 7 days, I will send a gentle check-in.

If I do not hear from you for more than 14 days, the service will be considered paused by you, but the 90-day period will continue unless we have agreed otherwise.

If communication stops for more than 21 days without prior agreement, I reserve the right to consider the service inactive.

In this case, the service will not be refunded, and any remaining styling work, outfit boards or recommendations may not be completed unless a new agreement is made.

Zoom Calls & Rescheduling

Your included Zoom calls are an important part of the service and help us make decisions together.

Zoom calls may be rescheduled with at least 48 hours’ notice.

I understand emergencies happen, but repeated cancellations or last-minute changes may affect the progress of your service.

If a call is missed without notice, it may count as one of your included sessions.

Shopping, Orders & Returns

I will recommend pieces that I believe suit your body, lifestyle, wardrobe goals and style direction.

You are responsible for purchasing items directly from retailers.

You are also responsible for:

checking delivery times
managing returns and refunds
keeping track of what you have ordered
confirming what you have kept or returned
checking retailer return policies before purchasing

I cannot guarantee stock availability, retailer pricing, delivery times, sizing consistency or return policies.

Clothing fit varies by brand, so trying on is a normal and important part of the process.

Digital Wardrobe & Outfit Boards

Your digital wardrobe and outfit boards are created specifically for you.

They may include a mix of your existing wardrobe pieces, new shopping recommendations and styling suggestions.

These boards are designed to guide you during and after the service.

Please note that online stock, product links and pricing can change quickly. I cannot guarantee that every recommended item will remain available after it has been added to your board.

Final Review & Completion

Towards the end of your 90 days, we will aim to complete your wardrobe direction, key outfit boards and final recommendations.

You may be asked to complete a short wrap-up form before the final stage of the service.

This helps me understand what has worked, what still feels unclear and what you need from your final recommendations.

If the wrap-up form is not completed, I may not be able to give the same level of final review or closing guidance.

Reviews & Testimonials

At the end of the service, I may invite you to leave a review or testimonial.

This is always appreciated, but never required.

Your feedback helps me understand your experience and continue improving the service for future clients.

Emotional & Wardrobe Readiness

Wardrobes are personal.

It is very normal for emotions, uncertainty, or overwhelm to appear during the process, especially when we are working through clothes that no longer feel right or no longer reflect who you are now.

I will always approach this with care and kindness.

However, this service does require your willingness to engage with the process, make decisions, try things on and communicate honestly.

What This Service Does Not Include

Unless agreed separately, The Everyday Luxe Method does not include:

unlimited styling support beyond 90 days
in-person shopping
managing returns on your behalf
purchasing items for you
alterations or tailoring costs
Ongoing sourcing after the service has ended
full seasonal wardrobe updates after completion

Additional support may be available separately.

A Note Before You Book

The Everyday Luxe Method works best when you are ready to take part in the process.

You do not need to feel confident yet. You do not need to know what suits you. You do not need to have the perfect wardrobe waiting for us.

That is what we build together.

But you do need to be willing to stay connected, send photos, try pieces on, answer questions and communicate if anything feels unclear or overwhelming.

This process is a partnership.

My role is to guide you with care, honesty and expertise.

Your role is to show up for yourself, stay in communication and allow the process to unfold.

The more we stay connected, the more personal, useful and confidence-building your final wardrobe will be.

Agreement

By booking The Everyday Luxe Method, you confirm that you have read, understood and agreed to these terms.

You also understand that this is a personalised styling service and that the best results come from active participation, clear communication and completing the process within the agreed 90-day timeframe.

If you have any questions before enrolling, please reach out to sam@ilovejeans.com.